Mission, Vision & Values
Mission - Empowering seniors and their families with the resources they need to navigate aging with dignity and confidence.
Vision - Create a future where everyone is valued in their later years.
Core Values:
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Authenticity - I am genuine. I value relationships that encourage people to be their truest self and encourage honest conversations.
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Trustworthy - Integrity is the foundation for everything I do. I am committed to honesty, trust, and transparency. I do the right thing — even when no one is watching.
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Excellence - I strive to set the highest standard of quality in everything I do.
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Kindness - I recognize that the thoughts, feelings, and backgrounds of others are as important as my own.
My Story
Hello, I am so glad you are here! My name is Tammy Lautner, founder and owner of Peace of Mind Concierge. These are pictures of the most important people in my life. I cherish the picture of me with my dad. I am so grateful that both of my parents at 89 and 93 are still doing well.
A great deal of trust is given when someone allows you into their home and shares personal details of their life. I thought it was important for you to know a little bit about me before you make the decision to contact me.
This business is an extension of me and my values. I take great pride in my work and will always provide you with the best possible customer service. I believe that a person's word is extremely important. It seems as though people don't live by their word as much as they used to, but I can guarantee you that I always will. I value relationships and see our time together as just that. I hope to get to know you on a personal level so that you can feel comfortable and confident to trust me with your needs.
I am a Registered Social Worker with over 20 years experience working with seniors and their families. I have a passion for helping seniors and support family caregivers throughout the marathon of caring for a loved one. I want you to be the best version of yourself while being dedicated to your loved one. My years as an experienced social worker goes beyond my professional expertise. I am deeply committed to fostering meaningful connections with seniors and their family caregivers, building trust and providing a supportive presence throughout their journey, while consistently striving to enhance their overall well-being.
I have worked in different types of seniors residences, and have extensive community development experience creating community programs and services to support seniors and their families. I have also worked with all levels of government advocating for seniors' needs.
I am a member of the Edmonton Seniors Coordinating Council/Age Friendly Edmonton committee on ageism and a co-design team member of the Caregiver Centred Care education program with the University of Alberta. I am trained as a Trauma Informed Practitioner with the Imagine Institute for Learning.
I was born and raised in Edmonton. I have two grown daughters. I am a grandma to my first grandchild. I live with my partner, our 3 cats and our dog, Buddy. I have always been a huge Oilers fan and I love spending time at our lake lot in the summer months.
Please reach out to me with any questions you may have. I look forward to chatting with you soon to hear your story and how I may be of help.